Indonesian Journal of Law and Economics Review
Vol 19 No 4 (2024): November
Management Accounting

Digital Official Letter Management Using E-Buddy Sidoarjo Application
Pengelolaan Surat Resmi Digital Menggunakan Aplikasi E-Buddy Sidoarjo


Article Text
  • Mukhammad Ulil Albab,
  • Isna Fitria Agustina*
Mukhammad Ulil Albab
Universitas Muhammadiyah Sidoarjo, Indonesia
Isna Fitria Agustina
Universitas Muhammadiyah Sidoarjo, Indonesia *

(*) Corresponding Author
DOI: https://doi.org/10.21070/ijler.v19i4.1188
Published October 4, 2024
Keywords
  • Digital Governance,
  • E-Buddy Application,
  • Implementation,
  • Communication,
  • Bureaucratic Structure
How to Cite
Albab, M. U., & Agustina, I. F. (2024). Digital Official Letter Management Using E-Buddy Sidoarjo Application. Indonesian Journal of Law and Economics Review, 19(4), 10.21070/ijler.v19i4.1188. https://doi.org/10.21070/ijler.v19i4.1188

Copyright (c) 2024 Mukhammad Ulil Albab, Isna Fitria Agustina

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Crossref
Scopus
Google Scholar
Europe PMC

Abstract

Background: The rise of digital technology has revolutionized local governance by enhancing efficiency and transparency. Specific Background: In this context, the E-Buddy application facilitates the digital management of official correspondence, yet its effectiveness has not been thoroughly examined. Knowledge Gap: Current literature lacks a detailed analysis of the communication dynamics and bureaucratic structures affecting the success of such digital systems. Aims: This study investigates the implementation of the E-Buddy application, emphasizing communication, resource allocation, executor disposition, and bureaucratic structure. Results: Findings reveal that the application's effectiveness is undermined by limited feature utilization and insufficient adherence to standard operating procedures (SOPs), resulting in miscommunication and inefficiencies. Novelty: The research underscores the importance of effective communication and structured SOPs in optimizing digital systems in governance. Implications: The study recommends enhancing training and establishing clear SOPs to improve implementation outcomes and contribute to more effective governance.

Highlights :

  • Effective communication is crucial for successful implementation.
  • Insufficient adherence to SOPs hampers operational efficiency.
  • Training and support enhance user engagement and application effectiveness.

Keywords: Digital Governance, E-Buddy Application, Implementation, Communication, Bureaucratic Structure

Article Text

Downloads

Download data is not yet available.

Metrics

Metrics Loading ...

References

[1] R. I. Muslikhah, "Dukungan Sistem Informasi Manajemen Kepegawaian Terhadap Pengambilan Keputusan Di Bkp," Efisiensi Kajian Ilmu Administrasi, vol. 1, no. 1, pp. 1-10, 2019.
[2] C. A. Cholik, "Perkembangan Teknologi Informasi Komunikasi/Ict Dalam Berbagai Bidang," Jurnal Fakultas Teknik, vol. 2, no. 1, pp. 15-25, 2021.
[3] M. F. A. R. Mening Subekti, "Pengaruh Komunikasi, Sumberdaya, Disposisi dan Struktur Birokrasi Terhadap Efektivitas Implementasi Program Bantuan Operasional Sekolah Pada Satuan Pendidikan Dasar Negeri," Fakultas Ilmu Administrasi, vol. 3, pp. 100-110, 2017.
[4] M. M. S. S. Adinda Kristiyanita Yefani, "Implementasi E-Suradi (Surat Digital) Dalam Mewujudkan Good Governance," Administrasi Negara, Fakultas Ilmu Administrasi, vol. 1, no. 2, pp. 200-210, 2021.
[5] A. H. An Nisa Nur Amalia, "Implementasi E-Document Dalam Pengelolaan Surat Masuk dan Keluar (Studi Kasus Kebijakan UU No. 11 Tahun 2008 Tentang Informasi dan Transaksi Elektronik di Bagian Umum Balai Kota)," Administrasi Negara, Fakultas Ilmu Administrasi, vol. 1, no. 1, pp. 150-160, 2019.
[6] H. I. A. F. Mochammad Nizar Farhansyah, "Implementasi Aplikasi E-Surat Di Dinas Kependudukan dan Pencatatan Sipil Kota Surabaya," Fakultas Ilmu Sosial dan Politik, Universitas Bhayangkara Surabaya, vol. 1, pp. 80-90, 2022.
[7] M. D. Cook, "Analysisi, Qualitative Data," [Online]. Available: [link]. [Accessed: Oct. 4, 2024].
[8] I. U. C. Etri, "Communication in the Elderly Family Development Program," Jurnal Kebijakan dan Manajemen Publik, vol. 1, no. 1, pp. 30-40, 2021.
[9] M. H. S. P. R. Nuryatin Phaksy Sukowati, "Implementasi Kebijakan Pelayanan Kesehatan Masyarakat Miskin Nonkuota," Jurnal Administrasi Publik, Universitas Brawijaya, vol. 1, pp. 120-130, 2009.
[10] B. Sidoarjo, "Peraturan Bupati Sidoarjo Nomor 98 Tahun 2022 Tentang Pedoman Penyusunan Anggaran Pendapatan dan Belanja Desa Tahun 2023," Sidoarjo, Indonesia, 2022.
[11] R. T. Kumala Bestari, "Kinerja Kantor Kelurahan Karangpilang Dalam Memberikan Pelayanan Administrasi Kependudukan," Public Administration Journal Of Research, vol. 1, pp. 75-85, 2019.
[12] T. T. E. I. Setiyowati, "Efektivitas Program Kalimasada Di Kelurahan Medokan Semampir," Jurnal Penelitian Administrasi Publik, vol. 1, pp. 110-120, 2022.
[13] B. Sidoarjo, "Peraturan Bupati Sidoarjo Nomor 30 Tahun 2020 Tentang Tata Naskah Dinas Elektronik," Sidoarjo, Indonesia, 2020.
[14] Y. G. Sutmasa, "Memastikan Efektivitas Implementasi Kebijakan Publik," Jurnal Ilmiah Cakrawarti, vol. 4, no. 1, pp. 25-36, 2021.
[15] Undang-Undang Nomor 06 Tentang Desa, [Online]. Available: [link]. [Accessed: Oct. 4, 2024].