Indonesian Journal of Law and Economics Review
Vol 19 No 2 (2024): May
Human Resource Management

Emotional Intelligence Drives Employee Performance in Indonesia
Kecerdasan Emosional Mendorong Kinerja Karyawan di Indonesia


view artikel
  • Elssya Mayyora,
  • Sumartik*
Elssya Mayyora
Universitas Muhammadiyah Sidoarjo, Indonesia
Sumartik
Universitas Muhammadiyah Sidoarjo, Indonesia *

(*) Corresponding Author
Picture in here are illustration from public domain image or provided by the author, as part of their works
DOI: https://doi.org/10.21070/ijler.v19i2.1106
Published May 31, 2024
Keywords
  • Emotional Intelligence,
  • Self-Efficacy,
  • Work Stress,
  • Employee Performance,
  • Quantitative Research
How to Cite
Mayyora, E., & Sumartik. (2024). Emotional Intelligence Drives Employee Performance in Indonesia. Indonesian Journal of Law and Economics Review, 19(2), DOI 10.21070/ijler.v19i2.1106. https://doi.org/10.21070/ijler.v19i2.1106

Copyright (c) 2024 Elssya Mayyora, Sumartik

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Crossref
Scopus
Google Scholar
Europe PMC

Abstract

This study aims to determine the impact of Emotional Intelligence, Self-Efficacy, and Work Stress on Employee Performance at PT. Harapan Sejahtera Karya Utama. Utilizing a quantitative approach, data were collected via questionnaires from 71 randomly sampled employees. Data analysis involved multiple linear regression using SPSS 25. The study found that Emotional Intelligence, Self-Efficacy, and Work Stress significantly affect employee performance (Fcount > Ftable = 6.694 > 3.134, Sig < 0.05 = 0.001). However, only Emotional Intelligence had a significant partial effect. Self-Efficacy and Work Stress did not significantly influence performance. Conducted in 2023 in Sidoarjo, this research used descriptive quantitative methods with 229 employees. The sample was determined using Slovin's formula with a 10% error rate. Data were gathered through Likert-scale questionnaires and observations. The study included validity, reliability tests, and multiple linear regression analysis. Classical assumption tests were conducted. The operational definitions involved Emotional Intelligence, Self-Efficacy, Work Stress as independent variables, and Employee Performance as the dependent variable. Results indicated a significant overall effect of the independent variables on performance, with Emotional Intelligence having a notable individual impact. Limitations include a focus on permanent production employees. Future research should broaden the sample for more comprehensive insights.

Highlight:

  1. Significant Overall Effect: Combined factors significantly impact employee performance.
  2. Partial Impact: Only Emotional Intelligence significantly affects performance.
  3. Sample Limitation: Study focused on permanent production employees only.

 

Keywoard: Emotional Intelligence, Self-Efficacy, Work Stress, Employee Performance, Quantitative Research

    4o    
view artikel

Downloads

Download data is not yet available.

References

  1. T. Wahyu Kuncoro, "Pengaruh Kecerdasan Emosional, Kompetensi, dan Motivasi Terhadap Kinerja Pegawai Setda Kabupaten Wonogiri," 2019.
  2. A. Pengaruh Kecerdasan Emosional, M. dan Keadilan Organisasi, and M. Donal Mon, "Analisis Pengaruh Kecerdasan Emosional, Motivasi dan Keadilan Organisasi terhadap Kinerja Karyawan dengan Organizational Citizenship sebagai Variabel Mediasi," STIE Amkop Makassar, 2022.
  3. E. Susanto, "Pengaruh Efikasi Diri, Disiplin Kerja dan Pelayanan Terhadap Kinerja Pegawai Puskesmas di Kecamatan Lempuing Jaya Kabupaten Ogan Komering Ilir," Jurnal Ilmiah FE-UMM Economic Sciences, vol. 12, no. 2, 2018.
  4. A. B. Sibasopait, "Pengaruh Kecerdasan Intelektual, Kecerdasan Emosional, dan Kecerdasan Spiritual Terhadap Kinerja Melalui Kepuasan Kerja Tenaga Kependidikan di Kantor Pusat Universitas Jember," 2018.
  5. D. Ayu Nani and E. Nisatul Mukaroh, "Pengaruh Kecerdasan Emosional dan Kecerdasan Spiritual Terhadap Kinerja Karyawan," Revenue: Jurnal Manajemen Bisnis Islam, vol. 2, no. 1, 2021, doi: 10.24042/revenue.v2i01.7939.
  6. G. Grahandika and D. T. Wijayati, "Pengaruh Kecerdasan Emosional, Organizational Citizenship Behavior, dan Kepuasan Kerja terhadap Kinerja Karyawan," Jurnal Ilmu Manajemen, vol. 9, no. 4, pp. 1349–1359, 2021, doi: 10.26740/jim.v9n4.p1349-1359.
  7. M. J. Girsang and H. Syahrial, "Pengaruh Kepemimpinan dan Kecerdasan Emosional Terhadap Kinerja Karyawan pada Perusahaan Umum Perumahan Nasional Regional 1 Medan Sumatera Utara," Jurnal Ilmiah Manajemen dan Bisnis (JIMBI), vol. 2, no. 1, pp. 9–21, Dec. 2021, doi: 10.31289/jimbi.v2i1.461.
  8. D. Firmansyah, G. Raspati, E. Rinaldy Hidayat, "Pengaruh Kecerdasan Emosional dan Komitmen Organisasi Terhadap Kinerja Karyawan pada PT. Rismawan Pratama Bersinar Sukabumi," 2022.
  9. M. Jannah, "Pengaruh Emotional Intelligence, Self Efficacy dan Komunikasi Interpersonal terhadap Kinerja Pegawai PDAM Kota Mojokerto," Dinamika Governance: Jurnal Ilmu Administrasi Negara, vol. 11, no. 1, pp. 191–212, 2021, doi:10.33005/jdg.v11i1.2524.
  10. R. Borman and S. Phanca Bakti, "Pengaruh Kecerdasan Emosional, Budaya Kerja dan Kepribadian terhadap Kinerja Karyawan pada PT. Palu Mitra Utama (PMU)," 2021.
  11. D. Prasetya, E. Sunarya, S. Saori, and U. M. Sukabumi, "The Influence of Emotional Intelligence and Intellectual Intelligence on Employee Performance at PT. Anala Cakra Energi," 2023. [Online]. Available: http://journal.yrpipku.com/index.php/msej
  12. R. N. Kusumadewi, "Pengaruh Human Relation dan Self Efficacy terhadap Kinerja Karyawan PT. Shin Woo Mulia Jatiwangi Kabupaten Majalengka," Jurnal Daya Saing, vol. 7, no. 1, pp. 91–102, 2021.
  13. M. Wahyudin, P. B. Astuti, S. Tinggi, I. Ekonomi, and P. Bangsa, "Pengaruh Kepemimpinan, Efikasi Diri dan Lingkungan Kerja Non-Fisik Terhadap Kinerja Karyawan pada Bank Syariah Bumi Artha Sampang Kebumen," 2020. [Online]. Available: http://journal.stieputrabangsa.ac.id/index.php/jimmba/index
  14. L. Sulastri, W. Uriawan, and U. Sunan Gunung Djati Bandung, "Pengaruh Lingkungan Kerja, Motivasi dan Efikasi Diri Terhadap Kinerja Pegawai di Era Industri 4.0," 2020.
  15. A. Damayanti, J. Herawati, and I. S. Kurniawan, "Pengaruh Pemimpin, Budaya Organisasi, Efikasi Diri, dan Stabilitas Emosional terhadap Kinerja Karyawan," Jurnal Manajemen, vol. 14, no. 1, pp. 191-200, 2022, doi: 10.29264/jmmn.v14i1.10882.
  16. P. Magister Manajemen Fakutas Ekonomi dan Bisnis, "Terhadap Kepuasan Kerja Serta Dampaknya terhadap Kinerja Perawat Rumah Sakit TGK. Fakinah Banda Aceh Iska Maulina," 2017.
  17. N. A. Pangestuti, "Pengaruh Lingkungan Kerja Fisik dan Non Fisik serta Stres Kerja Terhadap Kinerja Karyawan Pabrik Suka Rasa Bakery," Jurnal Manajemen, vol. 10, no. 2, p. 79, 2020, doi: 10.26460/jm.v10i2.1407.
  18. Y. Susilo and W. Wahyudin, "Pengaruh Konflik Kerja dan Stres Kerja Terhadap Kinerja Karyawan," Ekomabis: Jurnal Ekonomi Manajemen Bisnis, vol. 1, no. 01, pp. 45–58, Jan. 2020, doi: 10.37366/ekomabis.v1i01.5.
  19. P. Dwi Partika, B. Ismanto, and L. Rina, "Pengaruh Stres Kerja, Disiplin Kerja dan Kepuasan Kerja Terhadap Kinerja Karyawan Ekowisata Taman Air Tlatar Boyolali," Jurnal Benefita, vol. 5, no. 2, pp. 308–323, 2020, [Online]. Available: http://103.111.125.15/index.php/benefita/article/view/5284
  20. D. Claudia, Y. Simanjuntak, A. Hafiz Mudrika, and A. S. Tarigan, "Pengaruh Stres Kerja, Beban Kerja, Lingkungan Kerja Terhadap Kinerja Karyawan PT. Jasa Marga (Persero) Tbk Cabang Belmera," Jurnal Indonesia Sosial Teknologi, vol. 2, no. 3, p. 353, 2021.
  21. N. A. Christy and S. Amalia, "Pengaruh Stres Kerja Terhadap Kinerja Karyawan," Jurnal Riset Bisnis dan Investasi, vol. 3, no. 2, pp. 74–83, 2018, doi: 10.35313/jrbi.v3i2.935.
  22. M. D. Santoso and T. Rijanti, "Pengaruh Stres Kerja, Beban Kerja, dan Lingkungan Kerja Terhadap Kinerja Karyawan PT. Daiyaplas Semarang," Prosiding: Ekonomi dan Bisnis, vol. 11, no. 1, 2022. [Online]. Available: https://jurnal.ubd.ac.id/index.php/pros/article/view/729
  23. I. G. A. G. Y. Prawira and I. G. M. Suwandana, "Peran Kepuasan Kerja Memediasi Pengaruh Stres Kerja Terhadap Kinerja Karyawan Housekeeping Department Fave Hotel," E-Jurnal Manajemen Universitas Udayana, vol. 8, no. 8, p. 5060, Aug. 2019, doi: 10.24843/ejmunud.2019.v08.i08.p13.
  24. Y. Ainayah and N. Sri Wahyuni, "Pengaruh Stres Kerja dan Komunikasi Terhadap Kinerja," 2023. [Online]. Available: https://jurnal.uisu.ac.id/index.php/MdB
  25. A. Rizaldi, "Pengelolaan Kinerja Karyawan Melalui Kecerdasan Emosional dan Stres Kerja," Journal of Applied Business Administration, vol. 5, no. 1, pp. 34–43, 2021, doi: 10.30871/jaba.v5i1.2033.
  26. Y. Susilo and W. Wahyudin, "Pengaruh Konflik Kerja dan Stres Kerja Terhadap Kinerja Karyawan," Ekomabis: Jurnal Ekonomi Manajemen Bisnis, vol. 1, no. 01, pp. 45–58, Jan. 2020, doi: 10.37366/ekomabis.v1i01.5.
  27. S. Syardiansah, A. Afriadi, and M. N. Daud, "Analisis Pengaruh Kecerdasan Emosional dan Kecerdasan Spiritual Terhadap Kinerja Karyawan Perusahaan Daerah Air Minum Tirta Peusada," JUPIIS: Jurnal Pendidikan Ilmu-Ilmu Sosial, vol. 10, no. 2, p. 182, Dec. 2018.
  28. D. Dewianawati, M. J. Efendi, S. R. Oksaputri, "Pengaruh Kecerdasan Emosional, Kompetensi, Komunikasi dan Disiplin Kerja Terhadap Kinerja Karyawan," Jurnal Teknologi dan Manajemen Industri Terapan (JTMIT), vol. 1, no. 3, pp. 223–230, 2022.
  29. I. Mulyasari, "Pengaruh Kecerdasan Emosional dan Kompetensi Terhadap Kinerja Pegawai," Journal of Management Review, vol. 2, no. 2, p. 190, Jan. 2019, doi: 10.25157/jmr.v2i2.1786.
  30. D. Permata Sari, Y. Candra, and F. Ekonomi dan Bisnis Universitas Putra Indonesia, "Pengaruh Pengembangan Karir, Self Efficacy, dan Motivasi Kerja Terhadap Kinerja Karyawan," vol. 1, no. 3, 2020, doi: 10.31933/JEMSI.
  31. J. Dan, R. Manajemen, and E. A. Saputri, "Pengaruh Kompetensi dan Self Efficacy Terhadap Kinerja Pegawai Melalui Lingkungan Kerja MAP Fashion Tunjungan Plaza Surabaya," 2020.
  32. R. Mijaya and F. Susanti, "Pengaruh Stres Kerja, Komunikasi Internal dan Lingkungan Kerja Terhadap Kinerja Pegawai pada Badan Kepegawaian dan Pengembangan Sumber Daya Manusia (BKPSDM) Kabupaten Agam," 2021.
  33. P. Aniversari and V. F. Sanjaya, "Pengaruh Stres Kerja, Lingkungan Kerja dan Kepuasan Kerja Terhadap Kinerja Karyawan (Studi Kasus Pada Karyawan PT Aneka Gas Industri Lampung)," Revenue: Jurnal Manajemen Bisnis Islam, vol. 3, no. 1, pp. 1–24, Jan. 2022, doi: 10.24042/revenue.v3i1.10450.

Most read articles by the same author(s)