I. . Kristiawati, M. H. . Ester Kalangi, and U. Utomo, “Mediating Role of Corporate Image in the Relationship between Service Quality and Customer Satisfaction: A Study of PT. Pelindo Energi Logistik: Peran Mediasi Citra Perusahaan dalam Hubungan antara Kualitas Pelayanan dan Kepuasan Pelanggan: Studi pada PT. Pelindo Energi Logistik”, ijler, vol. 18, no. 3, Jul. 2023.