PRASTYORINI, J.; MUDAYAT , M. .; RAMADHAN, C. A. . Enhancing Customer Satisfaction in Logistics Services: The Impact of Service Quality and Trust: Meningkatkan Kepuasan Pelanggan dalam Layanan Logistik: Dampak Kualitas Layanan dan Kepercayaan. Indonesian Journal of Law and Economics Review, [S. l.], v. 18, n. 3, 2023. DOI: 10.21070/ijler.v18i3.930. Disponível em: https://ijler.umsida.ac.id/index.php/ijler/article/view/930. Acesso em: 6 dec. 2025.